Professional Curiosity in working with People who use services training
Part of BASW's Taught Skills Programme for Newly Qualified Social Workers
***Session for students & NQSWs only***
Delivered by BASW’s accredited training partner DCC-i via MS Teams.
BASW's Taught Skills Programme for NQSWs - click here to view the full series
You may pick and choose between topics, there is no need to attend all sessions. To discuss rates for block bookings of 5 or more delegates on any one session, please email ProfDE@basw.co.uk.
Course Outline:
A lack of Professional Curiosity across public and third sector organisations is often highlighted in serious case reviews, across all types of health and social care settings, as a key factor in professionals not having safeguarded individuals as effectively as they could have. This course takes a strengths-based systemic approach, that is underpinned by the concept that professionals working together and communicating effectively within a culture of supportive peer challenge can achieve a holistic response to individuals, their families and supporters, that maximises the positives and proactively reduces and manages risk.
This course also pays particular attention to involving the individuals, families and their networks in our professional curiosity, supporting individuals to fully engage with professionals to help us understand their lived experience. Understanding the lived experience of people who use services, is about more than managing risk, in understanding the lived experience of people we work with we are more likely to empower them to make positive sustainable changes,
This course will encourage delegates to consider how they can critically reflect and analyse situations to understand what is happening in a family rather than making assumptions and taking situations at face value. The course covers factors that support and promote professional curiosity in practice as well as identifying obstacles to professional curiosity and employ practical strategies to ensure that curiosity is maintained and utilised in all areas of practice.
Learning Methods:
This training is delivered using an online interactive classroom approach and all delegates will be expected to take part to ensure an effective adult learning experience. Using whiteboards and breakout rooms, a combination of learning methods will be used throughout the day, including trainer presentation and group work in the form of case studies and reflection dilemmas to support application to practice. Local templates and expectations will be embedded in the programme where required and appropriate.
Learning Outcomes:
This course will provide participants with the following learning outcomes:
- To understand what professional curiosity looks like and why it matters.
- To understand what promotes or hinders professional curiosity.
- To use professional curiosity to build an understanding of the lived experience of the people we support in order to more effectively meet their needs.
- To be able to utilise a range of tools that increase curiosity when working with individuals and their supporters.
- Develop and apply listening, questioning, and critical reflection skills to explore what is happening.
- Develop an ability to challenge ones’ own assumptions, enquire more deeply, not accept things at face value and check information received.
- Feel confident in having curious and uncomfortable conversations with people we are working with to understand and respond effectively to risk
Programme Outline
09.00 Log-in – Check your connection, camera & mic (then get a cuppa)
09.30 Introduction to the session and the tech, welcome and ground rules
09.40 What Professional Curiosity as & why it matters:
- Understanding the lived experience of the people we work with
- Learning from SARS/SCR’s
- The impact of values, beliefs and biases
- Healthy scepticism, respectful uncertainty, verificationism, safe uncertainty
11.00 COFFEE / SCREEN BREAK
11.20 What increases and decreases Professional Curiosity:
- Relational, practice and structural risks
- Multi-agency working
- Voice of the service user / Co-production
- Recognising the impact of your own professional lens
12.45 LUNCH BREAK / SCREEN BREAK
13.30 Tools for being curious with people:
- Genograms, eco-maps and chronologies
- Strengths-based Practice
- MI and BSFT
15.00 COFFEE / SCREEN BREAK
15.20 Professional curiosity and managing risk:
- Difficult Conversations
- Boundaries and Supervision
- Multi-agency working.
16.15 Evaluation and Feedback
16.30 CLOSE
The Trainer:
Tony Clamp, Specialist Trainer (Motivational Interviewing)
Tony is an Social Work England registered Social Worker with 25 years experience in both the voluntary & statutory sectors of social care.
Since qualifying as a Social Worker, Tony has held academic positions at a number of British universities, as well as spending time as a children's social care practitioner.
Tony is an experienced motivational interviewing practitioner and trainer. As one of DCC-i's core crew, Tony specialises in Motivational Interviewing and its application in practice as a means to improve the quality of child & family safeguarding.