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Quality Supervision for Quality Practice Training

Part of BASW's Professional Development & Education Taught Skills Programme


Supervision is a vitally important process in ensuring high-quality practice and effective services. It is also crucial in promoting professional development and enabling staff to maximise their potential. The role of the supervisor is therefore at the heart of both quality of service and learning and development.
The course adopts an interactive approach, with participants encouraged to join in discussions and bring this important subject matter to life. It is based on the principle that training courses should be a positive and enjoyable experience based on respect, openness and honesty and a commitment to maximising learning for all concerned.

Course Aims:

  • Develop an understanding of supervision and its importance in social work and social care.
  • Appreciate the four elements of supervision.
  • Explore how to maximise the benefits of the supervision process.
  • Be aware of how supervision can go wrong

Day One
9.15 Arrival / refreshments
9.30 Introductions / Expectations /Understanding supervision
10.50 Break
11.10 The Four Elements of Supervision: 1. Accountability
12.30 Lunch
1.15 The Four Elements of Supervision: 2. Staff Development
2.35 Break
2.55 The Four Elements of Supervision: 3. Staff Care
4.00 End of Day One.
Day Two
9.15 Arrival / refreshments
9.30 Recap on Day Two / Preparing for supervision
10.50 Break
11.10 The Four Elements of Supervision: 4. Mediation
12.30 Lunch
1.15 Trouble-shooting: Dealing with problems in supervision
2.35 Break
2.55 Action planning, summary, conclusion and evaluation
4.00 End of course

Trainer Biography:

Dr Neil Thompson is an independent writer, educator and adviser. He has held full or honorary professorships at four UK universities. He has qualifications in social work; management; training and development; and mediation and alternative dispute resolution as well as a first-class honours degree, a doctorate (PhD) and a higher doctorate (DLitt). Neil has over 300 publications to his name, including best-selling textbooks, papers in learned journals and training and open learning materials. He has been a speaker at conferences and seminars in the UK, Ireland, Spain, Italy, Greece, Norway, the Netherlands, Portugal, the Czech Republic, Turkey, India, Hong Kong, Canada, the United States and Australia. He was the founding editor of The British Journal of Occupational Learning and also previously edited the US-based international journal, Illness, Crisis & Loss. He is also very active in producing online learning provision, including a number of e-learning courses and the innovative Avenue Professional Development Programme, an online learning community geared towards developing critically reflective practice (
He holds a Lifetime Achievement Award from BASW Cymru, the Wales branch of the British Association of Social Workers and, in 2014, he was presented with the Dr Robert Fulton Award for excellence in the field of death, grief and bereavement. His personal website is at:


Further information