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Assessing the quality of evidence and addressing concerns training for Practice Assessors

Part of BASW's Taught Skills Programme for Practice Assessors & Supervisors

***Session for Practice Assessor & Supervisors only***

Part 3 of 4 in BASW's Taught Skills Programme for Practice Assessors - you do not to attend every session in the programme. To discuss rates for block bookings of 5 or more delegates please email

To book other sessions in this series click on the relevant link - 

Part 1   Part 2   Part 4

This 3-hour session is designed for Practice Assessors (PA’s) for Newly Qualified Social Workers (NQSW’s) undertaking their initial post-qualifying year in practice. The session outlines the requirements of Practice Assessors in terms of assessing the evidence provided by the NQSW for their portfolio/assessment process.

This course explores what to look for in terms of quality of evidence and also explores how to identify if there are concerns with an NQSW’s progress and how to take these forward to improve practice or address any serious concerns around ability or suitability.


Learning Outcomes: 


  • Understand what constitutes good quality evidence of progress from both the NQSW and the Assessor including matching evidence ot the assessment criteria.
  • Confidence in assessing the progress of the NQSW against the stage of their post-qualifying journey and analysing what is a proportionate response to any concerns.
  • The ability to raise and address concerns with NQSW’s regarding any concerns regarding practice and a plan to address these.

Learning Methods: 

A combination of learning methods will be used throughout the session, including lecture, workshop and group work. Interactive and experiential methods, group and pair work, and interactive activities in the form of quizzes, polls, case studies, and reflection dilemmas will be used, to inform participant learning and support application to practice.  


Resources Required: 

This course will be delivered by MS Teams, please ensure your IT equipment is updated and is running audio/visual and the latest version of Teams – please use the joining instructions provided. 

Programme Outline: 

Introductions, ground rules & Explanation of online methods 

What makes good evidence?

  • Links to KSS/PCF/Assessment Criteria
  • Evidence of reflection & personal development
  • Links to theory & law
  • Evidence of Social Work Values


How do we assess & respond to concerns?

  • Nature of the concern:
    • Practice skills?
    • Knowledge?
    • Application of policies/procedure?
    • Ability to practice independently?
    • Values & Ethics?
  • Assessing the seriousness:
    • Are there mitigations?
    • Can the need be addressed by teaching/shadowing etc?
    • Is it a risk to service users/team/service/the profession
  • Addressing the concern
    • With the NQSW
    • With HR
    • Making a plan

Feedback & Evaluation 


The Trainer:

Chloe Whittall, Professional Development Manager

Our Professional Development Manager, Chloe Whittall is a qualified SWE registered Social Worker who has been qualified for over 20 years and has held a range of therapeutic and managerial roles in both voluntary and statutory sector organisations. In addition to her Social Work Degree, Chloe holds the ILM Change Management and Leadership award, the Practice Teaching Award in Social Work, Certificate in Counselling, an AFT Advanced Diploma in Systemic Practice and a Level 3 ITG Award in delivering Adult Education.

Chloe has significant experience of coaching and mentoring in both the substance misuse sector and statutory children’s services, having undertaken the role of Practice Educator since 2006, Practice Educator/PEP’s Assessor since 2008 and ASYE Assessor since 2014. Since joining DCC-i Ltd Chloe has continued to undertake these roles in an off-site capacity supporting Social Work Students, NQSW’s and their assessors in both adult and children’s voluntary and statutory settings.

Since joining DCC-i Chloe has also led on two significant pieces of evaluation and implementation project work relating to supervision and staff support. The first involved supporting 2 Local Authorities and 2 via the Teaching Partnership to evaluate 3 models of supporting Social Work Students on Placement. The second involved the evaluation of the Welsh national post-qualifying qualifications for Social Workers. Both pieces of work involved consulting with students, managers and educators to gain feedback on the most effective way of supporting students and staff and publishing reports with recommendations on a positive way forward.

Chloe’s particular area of interest lies in supporting organisations to connect with cohorts of staff to develop their skills and commitment to providing exceptional outcomes for service users underpinned by the values, ethics and working approach of the organisation.

BASW members please log in to your BASW account prior to booking to maintain your CPD record