The Social Work Professional Support Service offers peer to peer support for all social workers across Wales to talk through issues and develop their career, by getting support from a trained peer.

This free and confidential service, designed by and for social workers, is an opportunity to reflect and talk through any personal and professional challenges you might be facing – to find solutions and ways forward – and be supported through this process by a volunteer coach who is also a social worker.

You can access up to three video or telephone sessions on each occasion with a trained volunteer coach who understands the challenges faced by the social work community.

Supporting you 

Funded by the Welsh Government, BASW Cymru is working in partnership with Strengthening Practice, a relational social care training company with a proven history in coaching and support to deliver the service. 

Designed to support wellbeing and address practice concerns, this peer-to-peer service will offer a space for:

  • Listening to explore experiences, issues and emotions that have arisen during practice
  • Reflection to help explore behaviours and beliefs
  • Resourcefulness in thinking about best practice guidance, career development and working with other organisations, agencies, and frameworks

How to sign up

Get in touch here to access the service.

You can then choose a coach you think best suits your needs and set up a session at a time that suits you. 

Become a volunteer coach 

Those who want to develop their career, learn new skills, and share their knowledge, compassion and expertise with other social workers who need it in the process can train to become volunteer coach themselves. 

We are currently not recruiting for coaches. If you would like to volunteer in the future, Email to register your interest and your details will be kept on file for the next recruitment drive.