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What matters to Carers? Is a ‘What Matters’ conversation an assessment?

In her first annual statement on the Social Services and Wellbeing (Wales) Act 2014, the Minister for Social Services said in respect of carers:

We are proud ... that the Act has given enhanced rights to carers. ‘Now for the first time, thanks to this legislation, carers have an equal right to assessment and support as those they care for’.

In response to questions by the Assembly Member for Anglesey, which referenced the survey by Carers Wales and their Freedom of Information requests to local authorities, the Minister accepted that the data from Carers Wales demonstrated inconsistency and ineffective recording of engagement with the IAA3 services across Wales. In the Minister’s opinion the data could be explained as a recording error rather than evidence that carers were being denied an assessment.