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The Troubled Families programme (England)

Number CBP 07585, 18 July 2018

Authors: Alex Bate and Alexander Bellis

Troubled Families is a programme of targeted intervention for families with multiple problems, including crime, anti-social behaviour, truancy, unemployment, mental health problems and domestic abuse.

Local authorities identify ‘troubled families’ in their area and usually assign a key worker to act as a single point of contact. Central Government pays local authorities by results for each family that meet set criteria or move into continuous employment.

£448 million was allocated to the first phase of the programme, which ran from 2012 to 2015. Local authorities worked with around 120,000 families, and ‘turned around’ 99%. However the independent evaluation of the programme found no evidence that the programme had made any significant impact across its key objectives.

The second phase of the Troubled Families programme was launched in 2015, with £920 million allocated to help an additional 400,000 families. The second phase will run until 2020, with annual progress reporting until 2022.

The programme was championed in part as a way to reduce public spending on families who require support from multiple parts of the state. No formal analysis has yet been published on the extent of any savings from the programme as a whole.

The Troubled Families programme is administered by the Department for Communities and Local Government, and covers England only