Skip to main content

Quality, care providers and the workforce

Accompanying Impact Assessment for the White Paper

The quality of care and support is variable between local authority areas and between providers, requiring improvement in the interests of the welfare of individuals, families and carers and to support greater equity. Reasons for this problem include: lack of sufficient numbers of adequately skilled and motivated staff in the care sector, cases of commissioning which focus too much on short-term savings at the expense of wider value for money and the sustainability of the local market, lack of information for users on the quality of available support and for providers on what services are needed locally and a lack of coherent legal framework to promote co-ordination between local agencies on safeguarding.