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Patients as partners

Building collaborative relationships among professionals, patients, carers and communities

The King’s Fund firmly believes that a collaborative relationship with patients, carers, third sector and communities is central to the future NHS because these perspectives are fundamental – patients are why the NHS exists. The NHS five year forward view (Forward View) is unequivocal about this (NHS England et al 2014).

What helps to build collaborative relationships among health and care professionals, patients, service users, carers and communities?

This guide is a response to that question. It stems from an evolving body of our work focused on exploring and supporting shared leadership. It is reinforced by a growing consensus that health services, agencies, patients and communities need to work together more – and differently.