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July 2011 - BASW England Consultation Response to NICE Consultation: Service User Experience in Adult Mental Health

All in all it is a positive document but needs to be condensed to the key recommendations against which Mental Health services can then audit themselves and develop an action plan.

There is no mention of social work - although there is mention of social care workers, particularly in relation to community involvement

There are no social workers on the advisory board for the consultation. Social workers have a long history of service user engagement and user empowerment and I think it is a real oversight that no one is involved in this important piece of work

There is no mention of the barriers that affect service users as a result of the implementation of Payment by Results - with its assessment and resource allocation based on medical diagnosis This creates significant problems in relation to services not being outcome focused and not fitting with community care assessments and social services systems.