Skip to main content

Involving people in their own health and care: Statutory guidance for clinical commissioning groups and NHS England

This guidance will help Clinical Commissioning Groups (CCGs) and NHS England to involve people in their own health and care in a meaningful way. It demonstrates the importance of involving people, their carers and families, to improve individuals’ health and wellbeing outcomes and the efficiency and effectiveness of health services. It also explains how CCGs and NHS England can meet their legal duties.

Under the National Health Service Act 2006 (as amended by the Health and Social Care Act 2012) CCGs and NHS England have duties to promote the involvement of patients in their own health and care, (sections 14U and 13H respectively).The wording of these duties is set out in appendix A.

This guidance is statutory and CCGs must have regard to it3 4, as must NHS England staff.

The guidance will also be of relevance/interest to:

• patients, carers, and the public
• providers of health and care services, including health and care professionals
• organisations that support commissioning
• health and wellbeing boards
• local authorities
• Healthwatch
• the voluntary community and social enterprise (VCSE) sector
• sustainability and transformation plan partnerships and accountable care systems.