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Fear of raising concerns about care

A research report for the Care Quality Commission

This report presents the findings from a nationally representative survey of the general public, conducted using Computer-Assisted Telephone Interviewing (CATI). The research was designed to establish as fully as possible people’s willingness to report concerns about the standard of care in the health and social care sector.

This research was undertaken by the ICM Government & Social Research team on behalf of the Care Quality Commission. The research was carried out 12-14 April 2013.