Social worker

7. SKILLS AND INTERVENTIONS - Use judgement, knowledge and authority to intervene with individuals, families and communities to promote independence, provide support, prevent harm and enable

Social workers engage with individuals, families, and communities, working alongside people to determine their needs and wishes, and what action may be helpful. We build productive working relationships and communicate effectively. Using our professional judgement, we employ appropriate interventions, promoting self-determination, support, protection and positive change. We develop and maintain skills relevant to our roles. We understand and take account of power differentials and use our authority appropriately. We evaluate our own practice and its impact, and how we improve outcomes for those we work with.


  • communicate with compassion and authority in challenging situations, and am able to understand and work effectively with negative responses
  • routinely explain and accountable for my professional reasoning, judgements and decisions
  • engage effectively with people in complex situations, both short-term and when building productive relationships over time 
  • gather information to inform judgement for interventions in complex situations and in response to challenge or negative responses to my offer 
  • use assessment procedures discerningly to inform judgement 
  • develop a range of interventions, use them effectively and evaluate them in practice 
  • continue to expand my range of intervention methods and demonstrate particular expertise in one or more specific methods relevant to my work setting 
  • make timely decisions when positive change is not happening 
  • actively support, initiate and co-produce community groups and networks for the benefit of people using services, carers and families 
  • support the development of professional groups and networks 
  • clearly report and record analysis and judgements 
  • demonstrate and promote appropriate information sharing use contingency planning to anticipate complexity and changing circumstances 
  • recognise and appropriately manage the authority inherent in my position 
  • demonstrate confident and effective judgement about risk and accountability in my decisions 
  • regularly undertake assessment and planning for safeguarding.

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