Capabilities Within The Framework

Use the arrows
to change area

Intervention and Skills

Social workers engage with individuals, families, groups and communities, working alongside people to assess and intervene. They enable effective relationships and are effective communicators, using appropriate skills. Using their professional judgement, they employ a range of interventions: promoting independence, providing support and protection, taking preventative action and ensuring safety whilst balancing rights and risks. They understand and take account of differentials in power, and are able to use authority appropriately. They evaluate their own practice and the outcomes for those they work with.

  • Use a range of methods to engage and communicate effectively with service users, eliciting the needs, wishes and feelings of all those involved, taking account of situations where these are not explicitly expressed
  • Demonstrate clear communication of evidence-based professional reasoning, judgements and decisions, to professional and non-professional audiences
  • Build and use effective relationships with a wide range of people, networks, communities and professionals to improve outcomes, showing an ability to manage resistance
  • Use appropriate assessment frameworks, applying information gathering skills to make and contribute to assessments, whilst continuing to build relationships and offer support
  • Select, use and review appropriate and timely social work interventions, informed by evidence of their effectiveness, that are best suited to the service user(s), family, carer, setting and self
  • Use a planned and structured approach, informed by social work methods, models and tools, to promote positive change and independence and to prevent harm
  • Recognise how the development of community resources, groups and networks enhance outcomes for individuals
  • Record information in a timely, respectful and accurate manner. Write records and reports, for a variety of purposes with language suited to function, using information management systems. Distinguish fact from opinion, and record conflicting views and perspectives
  • Share information consistently in ways that meet legal, ethical and agency requirements
  • Recognise complexity, multiple factors, changing circumstances and uncertainty in peoples lives, be able to prioritise your intervention
  • Use authority appropriately in your role
  • Demonstrate understanding of and respond to risk factors in your practice. Contribute to the assessment and management of risk, including strategies for reducing risk, distinguishing levels of risk for different situations
  • Demonstrate application of principles and practice for safeguarding adults and children including consideration of potential abuse. Apply strategies that aim to reduce and prevent harm and abuse.