Skip to main content

Reflective Supervision Training

Part of BASW's Taught Skills Development Programme

Interactive training session delivered via MS Teams - suitable for delegates nationwide

Course Outline:

Supervision is a key organisational tool in ensuring high quality provision and consistent outcomes. It can also contribute to meeting performance standards and help to embed critical thinking and reflection into practice. Working in social work/ social care services is a demanding and stressful job and high-quality supervision is vital in the support motivation and accountability of workers and for improving outcomes for service users.

There are a range of models of supporting reflective practice and reflective learning. Critical reflection is seen as a fundamental element of professional practice and the linchpin of sound professional judgment and decision making. This one-day programme is designed for supervisors and first line managers to develop knowledge of best practice around supervising staff, understand the importance of reflective supervision as a tool to ensure quality outcomes for service users.

Learning Methods:

This training is delivered using an online interactive classroom approach and all delegates will be expected to take part to ensure an effective adult learning experience. Using whiteboards and breakout rooms, a combination of learning methods will be used throughout the day, including trainer presentation and group work in the form of case studies and reflection dilemmas to support application to practice. Local templates and expectations will be embedded in the programme where required and appropriate.

Learning Outcomes:

This course will provide participants with the following learning outcomes:

✓ Understanding the purpose of supervision and what is effective supervision in terms of supporting workers and raising standards.

✓ Using reflective practice and critical thinking to bring about change.

✓ Understand how critical reflection contributes to learning and development.

✓ Be able to apply a range of reflective models to supervision.

✓ Have an awareness of preferred learning style and how this influences development needs and reflective practice in individuals.

✓ Understanding of tools that can be used promote reflection, learning and good practice.

✓ Explore own value base and those of others and understanding the restorative approach and how it links to supervision.

✓ Understand how to empower workers to be more confident about their own professional judgements and to think analytically.

✓ Explore ways of dealing with complex situations in supervision.

Resources Required:

All delegates will need a laptop with a functioning Microphone and Camera to allow effective participation and a strong stable internet connection. Where possible delegates should be using the Microsoft Teams Desktop App and have ensured it is fully updated. Zoom can be used as an alternative by agreement. Laptops should have an up-to-date Browser such as Google Chrome or Microsoft Edge.

Please note – for health and safety reasons it is not appropriate to access these courses from a mobile phone. Whilst tablets can be used; delegates will find a laptop is easier as functionality on tablets are still limited

Programme Outline:

9.00 Log-in – Check your connection, camera & mic (the get a cuppa)

9.30 Introduction to the session and the tech

9.45 Developing a reflective learning culture in supervision

- Roles in teams and staff development

- Understanding of Learning Styles

- Supporting experiential Learning

- Benefits of Reflective Supervision

- Models and Tools (including linking to PCF/KSS/PEPS/SWE)

11.00 COFFEE

11.20 Managing the supervisory relationship

- Understanding power dynamics

- Games people play in supervision

- Listening Skills - Supervision agreements /rules of engagement.

- Considering diversity - Reapplying the learning culture.

12.15 Final Reflections and Questions

12.30 CLOSE

The Trainer

Chloe Whittall, Director, DCC-i

Chloe is a qualified SWE registered Social Worker who has worked in both voluntary sector and in statutory service settings, including practice as a Consultant Social Worker within children's safeguarding services.

​Chloe holds qualifications in Social Work, Counselling, Diploma in Systemic Family Therapy, Practice Education, Management and Leadership and Training. ​She has recently completed her BIA training and has starting practicing as an independent BIA.

Chloe oversees DCC-i's children and family offers, and provides leadership across the ASYE / NQSW and Practice Education / Assessor programmes.