Care and compassion?
Report of the Health Service Ombudsman on ten investigations into NHS care of older people
I am laying before Parliament, under section 14(4) of the Health Service Commissioners Act 1993 (as amended), this report of ten investigations into complaints made to me as Health Service Ombudsman for England about the standard of care provided to older people by the NHS. The complaints were made about NHS Trusts across England, and two GP practices. Although each investigation was conducted independently, I have collated this report because of the common experiences of the patients concerned and the stark contrast between the reality of the care they received and the principles and values of the NHS.
Published : 28th February 2011
Publisher : Parliamentary and Health Service Ombudsman [ More From This Publisher ]
Rights : Parliamentary and Health Service Ombudsman
This resource is not currently associated to any Issues
This resource is not currently associated to any Campaigns
Have Your Say
Members are able discuss this resource in the BASW Member Forum. Please login to allow this feature.
Continuous Professional Development
Members are able to add an entry to their CPD record here. Please login to allow this feature.
