National Mobile Health Worker Project Final Report
Community Services are the foundation of healthcare, providing health, well-being and care services from childhood through to the end of life and supporting some of the most vulnerable people. At their best they are innovative, flexible and personal. As part of the Transforming Community Services programme, the National Mobile Health Worker Project nurses, carers and allied health professionals have demonstrated that they can utilise technology and information to transform their services and the care they provide.
Alongside improving efficiency and productivity, the pilot sites have been able to make services more responsive to patients’ needs by changing the times services are available, embracing paper-light working, utilising online resources, engaging with patients much more and encouraging active participation of patients in their healthcare. By using mobile technology, Community staff have had access to the up-to-date information that they need to be able to safely and effectively deliver care, plan treatment and monitor outcomes.
Clinicians have been able to achieve more in their visits, resulting in patients having greater confidence and clinicians feeling satisfied in being able to fulfil their role effectively. Processes have been streamlined, communications improved and truly seamless care delivered.
The experiences of those involved in the project have shown clearly the benefits that can be achieved and an insight into the ways services can transform by utilising the available technology.
Published : 21st January 2013
Publisher : Department of Health [ More From This Publisher ]
Rights : Crown Copyright
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